Your privacy matters to us. This policy explains how Doana Digital collects, uses, stores and protects information when you use our website.
Last updated: August 2026
This Privacy Policy applies to information collected through the Doana Digital website and its online forms and website features.
Doana Digital is a creative studio providing branding, graphic design, social media design, marketing materials, digital design and other creative services.
We may collect information that you voluntarily provide when you contact us, request a project, or submit client feedback.
This information may include:
Information submitted to Doana Digital may be used to:
We do not sell your personal information.
When you submit a project inquiry through our website, the information you provide is used to review your request and communicate with you about your project.
Inquiry information may be stored within our website administration system so that we can manage, respond to and track project requests.
Please avoid submitting passwords, payment card details, financial account information or other highly sensitive information through our contact forms.
Visitors and clients may have the option to submit feedback or testimonials through the Doana Digital website.
Submitted reviews are normally placed into moderation before publication. A review will therefore not necessarily appear publicly immediately after submission.
If approved for publication, information submitted as part of a testimonial, such as your name, business or project name, rating and review text, may be displayed publicly on our website.
Reviews that are rejected or awaiting approval are not intended to be publicly displayed.
Doana Digital collects limited website activity information to understand how visitors use our website and to help improve its content, performance and services.
This information may include:
The anonymous browser identifier helps us estimate unique visitors. It is not intended to identify you by name.
We do not intentionally store your raw IP address in our website analytics database.
Some areas of the Doana Digital website may display prices according to the visitor's approximate country or region.
To provide this feature, the website may use an external geolocation service to determine an approximate country based on your internet connection.
Your IP address may therefore be processed temporarily by the geolocation provider when determining your approximate country. Doana Digital does not intentionally store the raw IP address returned from this process in its own pricing or analytics database.
We may store the resulting country code or country name, such as Canada, India or the United States, for analytics or pricing purposes.
Regional pricing may differ between countries. Prices displayed on the website are indicative starting prices unless otherwise stated and may vary depending on project scope and requirements.
The website may use browser local storage or session storage to support certain website functions.
This may include storing an anonymous visitor identifier, temporarily remembering an approximate country for pricing purposes, and preventing the same page visit from being counted repeatedly during a browsing session.
These browser storage values are used for website functionality and basic analytics and are not intended to directly identify you.
You can remove locally stored website information through your browser settings.
We may use third-party service providers to operate parts of our website, provide hosting, store submitted information, provide database functionality, authenticate administrators, detect approximate visitor countries or maintain website functionality.
These providers may process information as necessary to provide their respective services and may operate under their own privacy policies and legal obligations.
Our website infrastructure currently uses third-party technology services including database and hosting services.
We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, misuse, alteration or disclosure.
Access to administrative website functions is restricted through authentication and database access controls.
However, no internet-based system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may include responding to inquiries, maintaining appropriate client and business records, managing testimonials, resolving disputes and meeting applicable legal obligations.
Website analytics information may be retained for a reasonable period to help us understand website usage and performance.
You may contact Doana Digital if you have questions about personal information you have submitted through our website.
You may also contact us to request correction or deletion of information where appropriate, subject to applicable legal, contractual and business requirements.
If you previously submitted a testimonial that appears publicly, you may contact us to request that it be reviewed or removed.
Our website may contain links to external websites and platforms such as Instagram and LinkedIn.
Once you leave the Doana Digital website, the privacy practices and terms of those external services apply.
We encourage you to review their privacy policies separately.
We may update this Privacy Policy as our website, services, technology or data practices change.
When meaningful changes are made, the updated version will be published on this page with a revised "Last updated" date.
If you have questions or requests relating to this Privacy Policy or information you submitted to Doana Digital, please contact us.
