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About this policy
This Privacy Policy applies to information collected through the Doana Digital website at doanadigital.com, including project inquiry forms, client feedback forms, website analytics and other website functionality.
Doana Digital provides creative design services including brand identity, business stationery, social media graphics, marketing and promotional design, billboards and standees, presentations, packaging and event invitations.
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Information we collect
We may collect information you voluntarily provide when you contact us, request a project, become a client or submit feedback.
- Name
- Email address
- Phone number, when provided
- Business or organization name
- Service interests
- Project descriptions, requirements, budget and timeline information
- Client feedback, ratings and testimonials
- Follow-up, project and internal client-management information created while providing services
- Other information you choose to submit through the website
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How we use information
We use collected information for legitimate business and website purposes, including to:
- Respond to inquiries and communicate with prospective or existing clients
- Understand project requirements and prepare quotes
- Manage client relationships, follow-ups and project delivery
- Provide and improve Doana Digital services
- Moderate and publish approved client testimonials
- Understand general website usage and performance
- Display regional pricing where applicable
- Protect forms and website systems from spam or abuse
- Maintain website and administrative security
We do not sell personal information.
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Project inquiries and Client Management
When you submit a project inquiry, the information you provide is stored so Doana Digital can review your request, contact you and manage the relationship.
Inquiry information may later be used in our private Client Management workspace to record status, priority, follow-up dates, internal notes, estimated value and project information. This workspace is restricted to authenticated Doana Digital administrators.
Please do not submit passwords, payment-card details, banking credentials, government identification numbers or other highly sensitive information through our public forms.
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Client feedback
Feedback submitted through the website is placed into moderation before it is publicly displayed.
If a review is approved, the submitted name, business or project name, rating and review text may be displayed publicly on the Doana Digital website.
Pending or rejected reviews are not intended to be publicly displayed. You may contact us to request review or removal of a published testimonial.
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Website analytics
Doana Digital uses lightweight first-party analytics to understand website activity. Information may include:
- Pages viewed
- Date and time of visits
- Approximate country
- General referral or traffic source
- An anonymous browser identifier used to estimate unique visitors
The analytics system is designed to measure website usage rather than identify visitors by name.
Doana Digital does not intentionally store raw IP addresses in its website analytics database.
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Regional pricing and approximate location
The website may use approximate country information to display regional pricing or understand website usage by market.
Country information may be derived from network or hosting infrastructure. The resulting country code or country name may be stored for analytics or pricing purposes.
Regional prices shown on the website are indicative or starting prices unless otherwise stated and may change according to project scope and requirements.
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Browser storage
The website may use local storage or session storage for website functionality, including anonymous visitor identification, session-level analytics controls and administrator authentication sessions.
You can remove browser-stored website information through your browser settings. Clearing storage may sign an administrator out or reset certain website preferences.
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Cloudflare Turnstile
Our public contact and feedback forms use Cloudflare Turnstile to help distinguish legitimate submissions from automated spam or abuse.
Cloudflare may process technical information about your browser, device or network as needed to provide this verification. A successful Turnstile verification token is validated before the form submission is accepted by our backend.
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Supabase
Doana Digital uses Supabase to provide database storage, administrator authentication, Row Level Security and server-side Edge Functions.
Information submitted through project inquiry and feedback forms may be stored in Supabase. Administrator access is authenticated and subject to database access controls.
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Cloudflare hosting and delivery
The Doana Digital website is hosted and delivered using Cloudflare Workers and static assets. Cloudflare may process normal website-request information as part of providing hosting, security, network and delivery services.
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Email delivery
Doana Digital uses Resend to support transactional website email, such as notifications related to project inquiries or feedback submissions. Resend may process message-routing information such as email addresses and delivery metadata as needed to provide this service.
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Service providers
We rely on service providers to operate the website and backend. Current core providers include Cloudflare, Supabase and Resend.
These providers process information as necessary to provide their services and operate under their own privacy terms and legal obligations.
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Data security
We use reasonable technical and organizational safeguards to protect information submitted through the website.
Measures currently include HTTPS, authenticated administration, database Row Level Security, private source control, server-side form processing and anti-spam verification.
No internet-based system can be guaranteed to be completely secure.
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Data retention
We retain personal and project information only for as long as reasonably necessary for client communication, project delivery, business records, testimonial management, dispute resolution, security and applicable legal obligations.
Website analytics may be retained for a reasonable period to understand site usage and performance.
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Your privacy choices
You may contact Doana Digital to ask about personal information you submitted through the website or to request correction or deletion where appropriate.
Some information may need to be retained when required for legal, contractual, security or legitimate business-record purposes.
Use our Contact page or email hello@doanadigital.com for privacy-related requests.
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External links
The website may link to third-party services such as Instagram or LinkedIn. When you leave doanadigital.com, the external service's own privacy practices and terms apply.
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Changes to this policy
We may update this Privacy Policy when our website, service providers, business processes or legal obligations change.
The "Last updated" date at the top of this page indicates the most recent revision.
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Contact
If you have questions about this Privacy Policy or information you submitted through the website, use the Doana Digital contact form or email hello@doanadigital.com.